Do the decision-making and perception cognitive biases explain any good/bad decisions you, a group/team youve been on, or others that you have observed have made? If so, share an example. In any case, even if you do not have an example to share, please fully explain and think of an example you can use to illustrate at least three of the following.

• Outline of lecture: Cognitive biases in decision making and solutions

• Do you think any of these biases might have been a detriment in any past decision situation, personal, group, Glo-Bus? What could you or your group have done to mitigate and manage those biases?

  Problems: Biases against rational decision making

  • Cognitive dissonance
  • Primacy of social relationships over decision making situations/quality
  • Motivated reasoning, blind side bias, confirmation bias, rationalization

  Solutions:

  • When discussing something, find and provide information about a common motive rather than providing information about current positions
  • Professional norms, scientific method
  • Diverse group making decisions
  • Engage with as many others as possible JS Mill
  • Build a-typical social norms in a group/team questioning assumptions is normative, not personal; appoint a devils advocate

  Problem: Bias towards certainty and thinking in simplistic black and white terms

  • Sub-Problem: Conflating correlation with causation

  Solution:

  • Think in terms of probabilities Do you want to bet?
  • Be comfortable with uncertainty
  • Have a good sense of humor
  • Be OK when things dont work out learn from that
  • Socratic method questioning; learn standards to assess thinking

  Problem resulting evaluating decisions based on outcomes

  Solution:

  • Find two flaws in any decision making no matter what outcome and tell two friends
  • Concentrate on improving no matter what the result

  Problem:

  • Emotional response to temporary setbacks
  • Loss aversion people get more upset about losing than happy winning

  Solution:

  Put the matter into long term perspective, in proper context