Question: Do you accept or reject the corrective action and why? Scenario 4 In an audit of a hotel auditor identifies that the customers intensively complain
Do you accept or reject the corrective action and why?
Scenario In an audit of a hotel auditor identifies that the customers intensively complain about the lobby bar. Although there is no complaint about the other departments there are a lot in this lobby bar. When investigated management explained that this is because of the employees there and although attempted they couldn't do anything. So Auditor writes a major nonconformity. The hotel management offers corrective action that deemploys all the employees in that area.
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