Question: Do you agree that most process redesign projects are caused by/aimed at some technological factors, e.g., migration to new process technologies, implementing new IT systems,
Do you agree that most process redesign projects are caused by/aimed at some technological factors, e.g., migration to new process technologies, implementing new IT systems, etc.? Can you give a good example of a process that has been re-engineered without a technological component/ driver?
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