Question: Do you think Cloud applications, like Skype, Twitter, Facebook, and the like, will continue to increase in usage among customer service providers and their organizations?

Do you think Cloud applications, like Skype, Twitter, Facebook, and the

like, will continue to increase in usage among customer service providers and

Do you think Cloud applications, like Skype, Twitter, Facebook, and the like, will continue to increase in usage among customer service providers and their organizations? Discuss your reasons

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