Do you think it is more important to provide good food or good service? Why do you feel that way? Imagine that you were an event manager who received two complaints about separate past events. One was a complaint about food quality, the other, a complaint about service quality.

Describe how you would begin to resolve each issue.

First, explain how each negative review would affect your business.

Next, describe the investigation you would conduct and the follow up with the client for both events.