Doarn & Company makes racing bicycle products. Their Boyce model is considered top of the line within the industry. Three months ago the company purchased and installed a flexible manufacturing system for the Boyce line, with emphasis on improving quality as well as reducing production time. Management is interested in cutting time in all phases of the delivery cycle.
Following are data the controller’s office gathered for the past four-week period:
Analyze the performance of the Boyce model line for the four-week period, centering your analysis on the following areas of performance:
1. Product quality
2. Product delivery

Answer rating: 100% (QA)

1 Product quality Based on the data it appears that the quality of the Boyce products has improved s... View the full answer