Question: Don has a reputation for not being straightforward with his employees. He has a tendency to tell them what they want to hear rather than

Don has a reputation for not being "straightforward" with his employees. He has a tendency to tell them what they want to hear rather than what is actually happening. This tendency is known as:

Select one:

a. Information overload.

b. Channelling.

c. Selective perception.

d. Defensiveness.

e. Filtering.

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