Question: Done Quick Keys Assignment F22.Official b. Bonus Question: Why would he want to know this information? ( 1 mark) Scenario Question #2 Ms. Maria Cassford

Done Quick Keys Assignment F22.Official b. Bonus

Done Quick Keys Assignment F22.Official b. Bonus Question: Why would he want to know this information? ( 1 mark) Scenario Question #2 Ms. Maria Cassford has just called to make a reservation at your resort. She would like to stay next week and would like to book the Penthouse. a. What screens would you need to access to assist with this request? ( 2 marks) b. Why would this be an important booking? (1 mark) Scenario Question #3 Your hotel is over sold by 3. You are a 100 room hotel. You take a call for a Penthouse at $3000.00 for 7 nights. The penthouse is showing +1. a. Do you take the reservation? ( 2 marks) b. If you don't take the reservation - who do you put in the penthouse? ( 1 mark) Scenario Question #4 It is now three o'clock in the afternoon. You are the Front Office Manager, and you still have 58 arrivals left to come in however you would like to know how many clean rooms and dirty rooms in the system. a. What screen would you access to find this information? (2 marks) b. Why would you want to know this information? (1 mark) Question #5 - The following scenario relate to the data in this house status screen. Read the scenario and complete the numbers. Old Number refers to the status before any changes; New Number refers to the changes in numbers after the system has been updated. ( 10 marks) a) A guest and his wife have just come to the front desk. They were originally scheduled to check-out two days from now. However there was a death in the family and they are departing today. How do the numbers or data change after this has been completed by the Front Desk

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