Don't feel like I'm getting the help that's needed. I am confused about the instructions. What do I reference if there's not a lot of info in the textbook? I'm asked to give a reference from the textbook. Are these good references? How can I reference the second if there's no date or author?

Researched how an organization can best use an individual's strengths. Argued that our strengths provide the greatest opportunity for growth. Strength-Based Management approach that focuses on employees strengths. Transactional leadership characteristic of leaders who focus on supervision and organizational goals achieved through a system of rewards and punishments maintenance of the organizational status quo. Transformational leadership charismatic role models, inspirational (optimistic about goal attainment), intellectually stimulating (encourage critical thinking and problem solving), and individually considerate and who seek to change the organization. Cons Diversity can introduce communication and interpersonal-relationship problems. Pros Diversity can increase the team's sKill set. Hoogendoom, Oosterbeek, & van Praag (2013): Found that gender-balanced teams performed better than predominantly male teams. Did not identify which mechanism accounted for performance improvement. Problem resolution teams created for the purpose of solving a particular problem. Creative teams used to develop innovative possibilities or solutions. Tactical teams used to execute a well-defined plan or objective. Research on the virtual team: Examines how groups of geographically disparate people brought together using digital communications technology function