Question: Draw the birth and death process showing also 0 , 1 , 2 , 3 customers until n customers: Potential customers arrive at a single

Draw the birth and death process showing also 0,1,2,3 customers until n customers: Potential customers arrive at a single-server station in accordance with a Poisson process with rate \lambda . However, if the arrival finds n customers already in the station, then he will enter the system with probability \alpha n. Assuming an exponential service rate \mu , set this up as a birth and death process and determine the birth and death rates.

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