Dropbox is an online file hosting service that is used for online collaboration. Dropbox charges its...
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Dropbox is an online file hosting service that is used for online collaboration. Dropbox charges its customers $150 per year for its standard service, and serving each customer usually costs $30. Currently, Dropbox has around 20 million users. With an annual interest rate of 10% and a customer churn rate (yearly) of 25%, how much is the customer equity of Dropbox? Dropbox is an online file hosting service that is used for online collaboration. Dropbox charges its customers $150 per year for its standard service, and serving each customer usually costs $30. Currently, Dropbox has around 20 million users. With an annual interest rate of 10% and a customer churn rate (yearly) of 25%, how much is the customer equity of Dropbox?
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To calculate the customer equity of Dropbox we need to consider the total customer lifet... View the full answer
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