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Module $4$: Analyze Phase

lyze

RESOURCES

Application: $5$ Whys Questions & Answers

HINT:

"The problem is that the customer's order was wrong. But why?" Determine if the $5$ Whys answers are posed correctly by sorting each answer to the appropriate box.

Sometimes the customer orders get out of sequence

The baristas never get the order right

Lack of procedure

The customer requirements are unclear

The equipment stops working

Buy new equipment

INCORRECTLY ANSWERED