Question: Dunphy, B., & Stracuzzi, A. (2019). Professional communications: A common approach to work-place writing . Fanshawe College. https://openlibrary.ecampusontario.ca/catalogue/item/?id=68b5d817-406e-4ef7-b8f0-542e17c92c1b Chapter 8: Routine Messages Part 8.4 Persuasive

Dunphy, B., & Stracuzzi, A. (2019). Professional communications: A common approach to work-place writing. Fanshawe College. https://openlibrary.ecampusontario.ca/catalogue/item/?id=68b5d817-406e-4ef7-b8f0-542e17c92c1b

Chapter 8: Routine Messages Part 8.4 Persuasive Messages

Recall a purchase where you were upsold or bought something that you later regretted after following the salespersons advice. Break down how they were able to convince you to want something you didnt need to the point of acting on that desire. Identify which of the principles of persuasion they used to get your dollar." (outlined in reading by Dunphy & Stracuzzi (2019) reading, part 8.4).

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