duplicate contact b. t. Create 12 Name two things cloud services allows: a. Pravides contact b. Allows of devices Describe the use of SM5 texting and texting etiquette iary wide a 14.Business text messages are informal. Most often used for internal 15.SMS texting is used for: a. b. 16.Text messages are inappropriate for Messages requiring nuance/voice inflection d. Messages that could be misinterpreted e. Bad news Test Objective 6 1: Understand available communication options Objective 6.3 Understand chat platform concepts Describe when it is appropriate to use IM VolP. phone calls, conference cal Different communications are suited to differing circumstances in the business world. Match the technology to when it should be used Bank-type (write) the term in the left column that matches the deinition in the middle column. Email Phone calls Instant Message OIP Conference Calls Chat Web Ex ords here to search Tell me what you want to do Description Use when nuances or voice inflection is required, or a complex topic, ar toa personal for an email such as bad news Used for quick reminders or short messages. Do not use for Terim -| NNNlbad news Real time messaging similar to texting. Used between peers within an organization. e.g. a tech assistant to help more than one person at a time Allows multiple users to use the same phone call from remote locations. Best used when participants know each other Use for sharing content/demonstration with remote attendees vides telephone-style communications over the internet: voice, fax, messaging Used for impersonal messages Also called chat Label the app listed in the right column as Chat, SMS, VoIP, or conference call Vonage Apple Messages oogle Talk Windows Live Messenger Viber ness ion conferening ey side 71 scr on Indicate if the statement in the left column is true of false False Online conferencing cannot be audio only Page B of 10 5 of 10