Durai pined in organization for a fortnight and he had a conversation with Raj. Dural hired as
Question:
Durai pined in organization for a fortnight and he had a conversation with Raj. Dural hired as company counselor: felt that he was fed up with Raj's team of non-perform?. The had been two map merger and the responsibilities had increased somewhat. When Out went to meet Shankar Jha, the bright star who had joined six months back, he has reported, absent and seemed to be suffering from tension and angina pain. The band III executive was also with the company for 5-15 years and yet had not been able to make it to the band II position. They were laid back, extremely, critical, and yet surprisingly not moving. Raj is also making some structural changes suggested by Vasthu expert to nullify the evil spirits. The company had a great infrastructure, and attractive compensation packages and yet the place reeked of apathy. It was like a stagnant pool of the best talent. Was it possible to undertake operation cleanup?
Questions:
(i) Critically formulate the research problem and objective. (500 words)
(ii) Suggest a theoretical framework and develop a working hypothesis for this study. (500 words)
Customer Service Career Success Through Customer Loyalty
ISBN: 978-0133056259
6th edition
Authors: Paul R. Timm