During a lean transformation, the $\frac{20}{60}\frac{?}{20}$ rule of thumb describes how:

Select one:

$20\%$ of employees will take a wait and see approach, to determine if leadership is really committed to a lean transformation

$60\%$ of employees will take a wait and see approach, to determine if leadership is really committed to a lean transformation

$20\%$ of employees should be trained for roles as project team members and kaizen blitzers

$60\%$ of employees should be trained for roles as project champions and steering committee members