Question: During a recent integrated product team ( IPT ) meeting with the operations department, the operations manager mentions that they have received the results from

During a recent integrated product team

(

IPT

)

meeting with the operations department, the operations manager mentions that they have received the results from a recent random anonymous survey in which the company is looking to examine call outs as a part of a broader continuous improvement project within the company.

An un

-

planned

/

-

allocated call out is described by the company as a situation where a person intended to

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