Question: During a site visit for a stage 2 certification audit of a facility management company, you notice that a window cleaner is stretching from a

During a site visit for a stage 2 certification audit of a facility management company, you notice that a window cleaner is stretching from a long ladder to clean a window pane on the second floor. The ladder is resting on loose chippings. There is no indication that the ladder is secured and the cleaner is unaccompanied. He is not wearing a safety harness and is working with a bucket perched on the top rung of the ladder.
You discuss this situation with the OH&S Manager who states that the operator works for a subcontractor, EasyClean. He adds that they have also used this subcontractor for many years to service their own clients. He tells you that he has visited the contractors offices to discuss OH&S issues and was satisfied with their level of awareness of their responsibilities. He mentions that he will have a word with the operator about safety practices when using ladders.
If you think there is sufficient evidence to report your findings as a nonconformity:
Complete the nonconformity report on the following page.
OR
Complete the audit investigation template.
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OH&S AUDIT - NONCONFORMITY REPORT 3
For correctly identifying the scenario as a nonconformity (2 marks)
Description of the nonconformity (Max 3 marks):
Relevant evidence (Max 3 Marks):
ISO 45001:2018 clause and requirement:
Note: 1 mark for clause and requirement plus 1 mark for clarity of answer
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OR
Complete your answer.
Audit Investigation Template 3
Reason why there is not yet sufficient evidence for reporting nonconformity (Max 2 marks):
Four audit trails you would follow, including, evidence sought and purpose. (Max 2 marks for each audit trail):

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