Question: During the two hours before their 7:30 p.m. appointments on Wednesday evenings, the operations team had a weekly gripe session during which everyone gleefully unloaded

During the two hours before their 7:30 p.m. appointments on Wednesday evenings, the operations team had a weekly gripe session during which everyone gleefully unloaded on the powers that controlled their miserable lives. This session was valuable since it:

		Allowed them to feel like real men, if only for a little while.
		Rewarded good behavior.
		Created a clear process for addressing conflict and group norms.
		Established a sense of security and consistency.

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