Question: Dylan has an auto repair shop. When a customer needs his muffler replaced, Dylan orders the part immediately from the Foster's Parts supplier. Dylan likes

Dylan has an auto repair shop. When a customer needs his muffler replaced, Dylan orders the part immediately from the Foster's Parts supplier. Dylan likes to do business with Foster's Parts because of the speedy delivery of the needed parts. This allows Dylan to complete the repair job and not make his customer wait. Why is it important for Dylan to choose the right distribution channel?

To ensure customer convenience

To maintain a brand's image

To make services available less often

To standardize service quality

Dylan has an auto repair shop. When a customer needs his

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