Each answer should be 25-50 words. 1. What is the biggest difference between negative and positive messages? 2. Why do you use a buffer in a negative message? 3. Give an example of a buffer? 4. When do you use the direct approach in a negative message? Compare that to when you would use an indirect approach. 5. Should you apologize when writing a negative message? 6. Explain how to write a negative employment message.