Each day, a FedEx competitor processes approximately $60,000$ shipments. Suppose that they use the same Service Quality Index as FedEx and identified the following number of errors during a $5-$day week $($see the "FedEx: Measuring Service Performance" box$).$ These values are hypothetical and do not reflect any real company$$s actual performance.

Description Weight Number of Errors

Complaints reopened $3125$

Damaged packages $1019$

International $1107$

Invoice adjustments $1288$

Late pickup stops $3208$

Lost packages $104$

Missed proof of delivery $126$

Right date late $1751$

Traces $3114$

Wrong day late $512$Each day, a FedEx competitor processes approximately $60,000$ shipments. Suppose that they use the same Service Quality Index as FedEx and identified the following number of errors during a $5-$day week $($see the "FedEx: Measuring Service Performance" box$).$ These values are hypothetical and do not reflect any real company$$s actual performance.

Description Weight Number of Errors

Complaints reopened $3125$

Damaged packages $1019$

International $1107$

Invoice adjustments $1288$

Late pickup stops $3208$

Lost packages $104$

Missed proof of delivery $126$

Right date late $1751$

Traces $3114$

Wrong day late $512$