Question: Each question has one answer. Place an X or Y or Z in front of each question as it relates to the appropriate theory. A
Each question has one answer. Place an X or Y or Z in front of each question as it relates to
the appropriate theory.
A description of the culture, attitude and organization of a company that strives to
provide customers with products and services that satisfy their needs is:
Administrators believe that staff tends not to assume any more responsibility than
necessary and people work only for money and security.
This theory indudes a hard approach which relies on coercion and threats
The belief that people will be selfdirected to meet their work objectives; will align
personal goals with organizational goals; and strives for fulfillment as their motivator.
In order to implement this theory organization, administration and employees must
trust one another, and the staff must have the best interest of the program at heart.
AJapanese management practice combined with American management practice to
form a positive approach to business and management.
This theory believes that workers have a very welldeveloped sense of order,
discipline, moral obligation to work hard, and a sqnse of cohesion with their fellow workers.
Assumes that workers have a strong loyality and interest in teamworking and the
organization.
Most people must be forced with the threat of punishment to work towards
organizational objectives.
People will apply selfcontrol and selfdirection in the pursuit of organizational
objectives, without extemal control or the threat of punishment.
Assumes workers are inherently lary and will avoid work if they can.
Places a large amount of freedom and trust with the workers.
The average person distikes work and will avoid it if heshe can.
Commitment to objectives is a function of rewards associated with their achievement.
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