Question: Eco - friendly Cosmetics, Inc. ( EFC , Inc. ) is an environmentally friendly company that has decided to undertake a strategic planning project. It

Eco

-

friendly Cosmetics, Inc.

(

EFC

,

Inc.

)

is an environmentally friendly company that has decided to undertake a strategic planning project. It wants to ensure that it performs the process correctly and so intends to start the process with the first step of the strategic planning process, which is:

Question options:

.

completing a SWOT analysis

.

Setting objectives

.

rafting a mission statement

.

Develop performance measures

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