Question: EcoTech Manufacturing has recently faced quality issues with a key supplier of electronic components, leading to increased product returns and customer dissatisfaction. The supplier has
EcoTech Manufacturing has recently faced quality issues with a key supplier of electronic components, leading to increased product returns and customer dissatisfaction. The supplier has been providing components that do not consistently meet the required specifications, causing malfunctions in the final products. To address this, you need to implement a robust supplier quality management system. In what ways can the metrics and KPIs used for monitoring supplier quality be aligned with performance improvement initiatives for supplier development
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