ECTION A: Multiple choice questions. $[20$marks$]$

Answer all the questions in this section by choosing the correct answer from the alternatives given

below.

$1.$ Which of the following is the first step in starting the research process?

a$)$ Searching sources of information to locate problems.

b$)$ Survey of related literature

c$)$ Identification of the problem

d$)$ Searching for solutions to the problem