Edwin Edwards is a team leader for Lightspeed.com, an e$$business that

has employees in every global time zone. Some of the factors that the

team has to contend with are deadlines, strong work ethic, the creativity$$

innovation chain, high$$speed turnaround, and professionalism. As team

leader, Edwin sees team members via videoconference only a few times

per year or via compressed video via Internet a few times more per year. A

frustration that he is encountering is that he works with all of these

people and does not have control over their "actual" work or the few

organizational rules, regulations, and policies. Yet, due to the position he is

in$,$ he feels he gets all of their complaints. The team does not deal well

when a member offers an "off$$the$$wall$"$ solution to a team problem; team

members seem to have more trouble with this than any other team$$

conflict issue. What he likes most about leading the team is that they

seem to prefer getting their objective accomplished instead of wasting

time trying to decide who should be doing what tasks