Effective end$-$to$-$end supply chain management would suggest:

Having visibility of the entire chain to leverage opportunities and minimize

vulnerabilities

Owning as much of the supply chain as possible to maximize influence and

control

Controlling everything from your receiving dock to your shipping dock

Exerting control over your immediate suppliers so they can exert your will

further upstream

The supply chain metric that attempts to measure performance from

the eyes of the customer and instills excellence in every aspect of the

customer experience is referred to as:

On$-$time Delivery

Perfect Order

Competitive Benchmark

Optimal Customer Value

Net Promotor Score