Question: Eliminating the difference between what customers expect and what they perceive is the basis for _ _ _ _ _ . Multiple choice question. the
Eliminating the difference between what customers expect and what they perceive is the basis for
Multiple choice question.
the pathgoal model of standards
the contingency model of customer acquisition
the economic model of consumer behavior
the gaps model of service quality
Step by Step Solution
There are 3 Steps involved in it
1 Expert Approved Answer
Step: 1 Unlock
Question Has Been Solved by an Expert!
Get step-by-step solutions from verified subject matter experts
Step: 2 Unlock
Step: 3 Unlock
