Email what to write: Write an email to your entire department to let them know you have hired Best Business Practices, and Priyanka will deliver a workshop next month to address all your concerns. Consider: will your employees want to hear this message? What will they need to know about the etiquette workshop? What kind of information and specific details will you need to provide for them? What information should you exclude? What tone should you use? What approach and writing plan will you use? Invent details as necessary (i.e., date, time, method of delivery).