e-Marketer conducted a survey of Internet shoppers and found 12% said they shop more "online" now than they did last year. If a sample of 74 Internet shoppers is randomly selected (Input answers to four decimal places): (a) What is the probability that exactly 9 individuals in the sample will say they do more online shopping now than they did a year ago?

(b) What is the probability that the number of people in the sample who are doing more shopping online will be more than 4 but at most 13?

(c) What is the probability that at least 3 people in the sample will say they are doing more online shopping?