Emma took an extended break from work because she wanted to take a three-month course in geneaology. However, her supervisor refused to grant her leave, explaining to her in a face-to-face meeting that there were too many projects with deadlines nearing, and he could not afford to let employees take long breaks. Although argumentative at first, Emma understood and consented to stay. Why was oral communication more appropriate than written communication for Matthew to use in this situation?

Multiple Choice

a) Oral communication can be revised several times before being sent.

b) Oral communication is more persuasive than written communication.

c) Oral communication provides no opportunity for questions to be asked and answered.

d) Oral communication provides more time to analyze the message than written communication.

e) Oral communication becomes a permanent record that can be saved.