Emotions and Moods MY PROGRESS - 100% EO A Debate in the Breakroom Brie has started ongoing discussions in the breakroom about whether or not employees are smiling enough or look pleasant enough while they are interacting with customers. Some employees are getting anxious that they aren't acting the way they should. Other employees compare themselves to Brie and assert that they will always get better tips. Overall, the moods at the Grille seem to be further deteriorating, 2 Click Next to continue. MY PROGRESS-78 A il Decision Point: You Call a Staff Meeting You call an all-staff meeting. What can you do to stop the negative emotions from spreading further among the employees? What actions would most effectively do so? Drag each topic below into its appropriate category in the table, and click Submit Most Effective Somewhat effective Least Effective Give compliments to everyone Offer to switch anyone from customer service roles like waltstaff to behind-the- scenes roles if they'd like Lead the staff in practices of smiling and displaying a courteous, happy demeanor. Remind the staff that the Grille's reviews for customer service have always been good, Identify the happiest employees and ask them why they are so happy Teach the staff how to use emotional suppression in their daily jobs. Teach the staff cognitive reappraisal techniques Assign a fellow employee to be a "buddy to each employee for the purposes of social sharing Subm