Employees at The Beer Store are reporting a high level of workplace stress and are taking additional sick time as a result. You have decided that you will put a training program in place to address the issue.

a) Create two learning outcomes related to the stress issue. Remember, a learning outcome will state what the trainee will be able to do or know at the end of the training session.

b) Select 2 methods (one for each learning outcome) you would use to deliver the training for your learning outcomes.

1. Clearly state each method,

2. explain why you believe it would be best for this type of training,

3. and explain how you plan to use it.