Engage in this Multiple Choice activity to self-check your understanding of key concepts presented. The activity does not report to the gradebook and you can retry it as many times as you want Value: 1 This is a quick process that can cause a very effective chain reaction as people collaborate to identify ideas concerning a problem. This statement BEST describes which of the following root cause analysis tools that assist in problem-solving efforts? O a. 5 Whys technique O b. Cause-and-Effect Diagram O c. Brainstorming