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Question 49 of 50
You want to present solutions to try to diffuse an upset customer. What is the best way?
Offer the customer an unexpected item of value.
Offer the customer multiple solutions.
Offer the customer the best solution.
Ask the customer if they would like to speak to your supervisor.
 ervice-professional-certificate/summative-exams/urn:li:la_assessmentV2:61836895 Return to content Question 49 of 50 You want to

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