Establishing a Framework for Business Communication

Understanding the value, processes, and contextual forces of workplace communication will make you a better communicator and improve your opportunities for advancement and professional success.

Studies of workplace communication indicate that managers typically spend of their time involved in communication.

Read the scenario, and then answer the corresponding questions.

You have been assigned to represent your department on an ad hoc, strategic planning committee that will present recommendations to company executives. The first task the committee assigns you is gathering data and reporting back. You gather the requested information and compose a research report for your committee.

The committee is pleased with your work and asks you to prepare a status report and present it to the CEO at the next monthly meeting. You happily agree and follow through with this request.

After you deliver the report to the CEO, you get an email from her requesting your presence at the next meeting of the board of directors. She would like you to present your status report there as well.

When you read the email from your CEO asking you to present to the board of directors, you are the