Question: evaluate the effectiveness of a new packaging design that engineers claim will reduce customer complaints by more than 1 0 percentage points. Customer satisfaction surveys

evaluate the effectiveness of a new packaging design that engineers claim will reduce customer complaints by more than 10 percentage points. Customer satisfaction surveys were sent to 250 parents who registered toys packaged under the old design and 250 parents who registered toys packaged under the new design. Of these, 82 parents expressed dissatisfaction with packaging of the old design, and 45 parents expressed dissatisfaction with packaging of the new design.

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