Question: Evolution of Lean Six Sigma 3M, Inc. Case Study 1. What are the benefits and costs of Lean Six Sigma and how should they be

Evolution of Lean Six Sigma 3M, Inc. Case Study

1. What are the benefits and costs of Lean Six Sigma and how should they be tracked?

2. How should the various functional area in the organization be included in the Lean Six Sigma initiative, and what role should senior and middle management play in this change initiative?

3. Do you agree with any of the points made by skeptics about the original Six Sigma program at 3M? Explain why they believe that skepticism is warranted.

4. How will Lean Six Sigma affect the innovative culture at 3M, and is Lean Six Sigma enough?

5. How does Lean Six Sigma in 3M differ from the traditional TQM program?

If an organization is not capable of being ISO 9000 certified, should it engage in Six Sigma? Why or Why not. Give two reasons with your answer.

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