Question: Example 7-1 Single-channel - Drive through window in a bank Model: Rate of arrival 15 per hr Service rate 20 per hr = / average

Example 7-1

Single-channel -

Drive through window in a bank

Model:

Rate of arrival

15

per hr

Service rate

20

per hr

= /

average utilization of the teller

Lq= 2/(-)

avarage no in waiting line

Ls= /(-)

average no in the system

Wq = Lq/

average waiting time in line

Ws = Ls/

average waiting time in system

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