Example: DV is Customer Satisfaction toward banking

Questions:

• Find Several Independent Variables ?
• Find the Elements of your Dependent Variable (DV) and the components of each element as following format:
• Develop the questionnaires items based on 3 elements below (for qualitative research)

1. Element 1.

1. Component 1:
2. Component 2:
3. Component 3:

2. Element 2.

1. Component 1:
2. Component 2:
3. Component 3:

3. Element 3.

1. Component 1:
2. Component 2:
3. Component 3:

Note: please give the explanation of each element and component as well and reference to support.