EXAMPLES (Which theory each scenario describes?)

1. There was a break-in the Office and now people are really jittery. Plus, the heating system has been broken for weeks and its freezing! No wonder nobodys getting any work done.

2. Ahmets a functional manager, but his team seems to move really slowly. It turns out that everyone who reports to him has to hand him their work first, before they can give it to anyone else. He goes through it line by line, which sometimes takes hours! He doesnt trust his team to release anything he hasnt seen.

Take a look at each of these attempts to resolve a conflict and figure out which conflict resolution technique is being used.

1. I dont really have time for this. Lets just do it your way and forget I ever brought up the problem.

2. Look Fatma, Ahmets already explained me on your issue. Ive considered his position and Ive decided that hes right, so dont need to hear any more about it.

3. Hold on a second, lets all sit down and figure out what the real problem is.

Each of the following scenarios demonstrates one of the stages of team development. Write down which stage each scenario describes.

1. Ahmet just got to the team and hes really reserved. Folks on the team arent quite sure what to make of him. Everybodys polite, but it seems like some people are a little threatened by him.

2. Now that the product has shipped, the team is meeting to document all of their lessons learned and write up Project evaluations.

3. Ahmet just realized the Doan is really good at developing web services. Hes starting to think of ways to make sure that Doan gets all of the web service development work and Mehmet gets all of the client software development. Mehmet seems really happy about this too. He seems to really enjoy building Windows applications.