Question: Exceptional skills in discovering customer needs, problem-solving proficiency, a customer relationship management mindset reflects which of the following in studying competitive advantage strategies? Question 23

Exceptional skills in discovering customer needs, problem-solving proficiency, a customer relationship management mindset reflects which of the following in studying competitive advantage strategies?

Question 23 options:

core competencies for firms such as Walmart and Southwest Airlines in creating operational excellence.

core competencies in industrial products marketing

core competencies in all business to business marketing

core competencies for firms such as Nordstrom and Amazon in creating customer intimacy.

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