EXERCISE 1 GUIDELINE: ARTICLE REVIEW

QUALITY MANAGEMENT

Select ONE (1) journaland answer the following questions:

JOURNAL : http://sshj.in/index.php/sshj/article/view/390/162

1.Analyze the cost of poor quality arise in that journal.

2.Proposed a quality improvement activity using total quality tools in Chapter 6 based on that journal.

These are the tools : 1.Pareto Chart.2. Cause-and-effect diagrams. 3. Check sheet 4. Histogram 5. Scatter diagram. 6.Control chart 7. ( 5 S ) 8.Flow charts

3.Conclude the quality improvement outcome based on that journal.