EXERCISE

1. Is job rotation primarily suitable to lower level employees, or is it possible to use it at higher levels in the organisation?

2. What is the difference between job enlargement and job enrichment?

3. Which of these approaches is more useful in dealing with the boredom and monotony of job specialization? Consider a job you held in the past. Analyze the job using the framework of the job characteristics model.

4. Does a job with a high motivating potential motivate all employees? Under which conditions is the model less successful in motivating employees?

5. How would you increase the empowerment levels of employees?

EXERCISE

1. Give an example of a SMART goal. 2. If a manager tells you to "sell as much as you can," is this goal likely to be effective? Why or why not? 3. How would you ensure that employees are committed to the goals set for them? 4. A company is interested in increasing customer loyalty. Using the MBO approach, what would be the department- and individual-level goals supporting this organisation-wide goal? 5. Discuss an experience you have had with goals. Explain how goal setting affected motivation and pertormance.

Please answer all the questions otherwise its of no use