Exercise l (Lesson 9) Using the convergent tool "5 Ws and an H" - Who, What, When, Where, Why, and How complete the following steps to identify data that will assist you in determining which direction you will need to follow in the CPS process. Define a problem or situation for which you need to develop a better understanding. List each of the "5 Ws and an H' n the format that best suits your learning style, then list one question in each part. Taking each category separately, generate responses to each question and write them under the appropriate question. Step1: What Where When Problen How Who Step 2 Scan your data for quantity and variety: if you are satisfied, move on to convergence; if not, generate more or different things in as many categories as you need