Question: Expertise- (Human Resources)-Group Development Experts Only- You have been asked to assemble and lead a team to explore the recent increase in customer complaints. Youve
Expertise- (Human Resources)-Group Development Experts Only-You have been asked to assemble and lead a team to explore the recent increase in customer complaints. Youve put together what you believe will be a good team, but you had to twist a few arms to get the best people for the team. The first meeting went well. You know they have the skills and knowledge to analyze this problem and come up with good solutions, but you also know that most of them have many other commitments and responsibilities thats why you had to persuade - and in some cases, beg them to be on the team.
Which of the four follower styles of situational leadership do you think best describes this team (i.e.
D1 Enthusiastic Beginner, Low Competence-High Commitment
D2 - Disillusioned Learner, Low to Some Competence-Low Commitment
D3 Capable but Cautious Performer Moderate to High Competence-Variable Commitment
D4 Self Reliant Achiever, High Competence-High Commitment.)
Based on this, which leadership style should you use, and if later the team moves through the development stages to Performing, with everyone engaged and on board, would you adjust your leadership style? If so, how and why would you do it? Please answer in your own words, 200 or more, please.
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