Question: Explain and give example point 1-5. Table 2.2 W. E. Deming's 14 Points 1. Create a constancy of purpose toward product improvement to achieve long-term

Explain and give example point 1-5. Table 2.2 W.

Explain and give example point 1-5.

Table 2.2 W. E. Deming's 14 Points 1. Create a constancy of purpose toward product improvement to achieve long-term organizational goals. 2. Adopt a philosophy of preventing poor-quality products instead of acceptable levels of poor quality as necessary to compete internationally. 3. Eliminate the need for inspection to achieve quality by relying instead on statistical quality control to improve product and process design. 4. Select a few suppliers or vendors based on quality commitment rather than competitive prices. 5. Constantly improve the production process by focusing on the two primary sources of quality problems, the system and employees, thus increasing productivity and reducing costs. 6. Institute worker training that focuses on the prevention of quality problems and the use of statistical quality control techniques. 7. Instill leadership among supervisors to help employees perform better. 8. Encourage employee involvement by eliminating the fear of reprisal for asking questions or identifying quality problems. 9. Eliminate barriers between departments, and promote cooperation and a team approach for working together. 10. Eliminate slogans and numerical targets that urge employees to achieve higher performance levels without first showing them how to do it. 11. Eliminate numerical quotas that employees attempt to meet at any cost without regard for quality. 12. Enhance worker pride, artisanry, and self-esteem by improving supervision and the production process so that employees can perform to their capabilities. 13. Institute vigorous education and training programs in methods of quality improvement throughout the organization, from top management down, so that continuous improvement can occur. 14. Develop a commitment from top management to implement the previous 13 points

Step by Step Solution

There are 3 Steps involved in it

1 Expert Approved Answer
Step: 1 Unlock blur-text-image
Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock
Step: 3 Unlock

Students Have Also Explored These Related General Management Questions!