• Explain how Amazon Go needs to employ electronic data interchange (EDI) and efficient consumer response (ECR) to effectively and efficiently manage its stores.
  • Your explanation can be around one specific example of a grocery item.
• Analyze how Amazon takes advantage of big data analytics and its advanced customer relationship management (CRM) to improve employees productivity, enhance corporate profitability, and, above all, create customer loyalty.
• If Amazon Go decides to expand globally and even dominate a domestic market, would they need to acquire information through direct perception? Why or why not?
  • Take into consideration both the Xbox and TOMs examples in the text.