Question: Explain how e-commerce systems and disruptive technologies were used to streamline the supply chain and ensure continuity and survival during the COVID-19 pandemic. Support your

Explain how e-commerce systems and disruptive technologies were used to streamline the supply chain and ensure continuity and survival during the COVID-19 pandemic. Support your explanation with examples. What are the key factors to consider when designing the customer interface? What is the most important factor to support customer care during and following the COVID-19 pandemic? Support your explanation with examples. What are the most common strategic analysis tools that should be used to define a survival strategy post pandemic in the retailing sector

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